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About us

Mist began as a creative outlet for designer Penny Pinkster while holidaying in Bali. Penny & her family have been coming to Bali for 30 years and the creative inspiration the island provoked saw the start of the Mist story.

It all began with a small range of kaftans selling to friends and coastal boutiques in Victoria, and as the interest grew so did the business. From a love project to full time employment and relocation to Bali, Mist quickly evolved, opening a boutique in Seminyak and supplying to boutiques Australia wide and internationally.

Mist now has two stores in Bali, which over the last 8 years have become a popular & sought after retail destination on the island, serving customers from all around the world. Enjoying the relaxed designs with unique, hand printed fabrics.

Mist proudly designs and prints all fabrics using beautiful quality and expertly sourced textiles, drawing inspiration from nature, travels and our island home.

Mist has no age barriers, is relaxed, fresh, feminine and easy to wear.

Mist is a family business with a team of beautiful, devoted Balinese staff; everyone comes to work everyday and has fun, lots of laughs and shares in the good fortune.

Everyone at Mist thank-you, all of our customers near and far for your love and support for what we do - without you, it would all still be a dream.

Shipping

Mist is designed, produced and shipped to you from Bali, Indonesia.

Great care is taken to ensure you receive your original purchase order. Your order will be shipped within 48 hours of purchase, please ensure you fill out your shipping details clearly and completely.

We currently use reputable DHL Express Worldwide or EMS Express international freight company as our shipping provider(s): We advise you to allow 3-10 business days from date of shipment to receive your order.

You will be emailed with tracking once your order has been shipped. For some reason you do not receive tracking information within 48 hours of please do not hesitate to contact us: info@mistclothing.com

For full tracking details on your order, enter your tracking ID online with your corresponding courier.

Mist takes no responsibility for any custom duties, foreign taxes or other fees that may be imposed during the importation into your country.

These costs are made at the discretion of your local postal service and are out of our control, although we will try our best to avoid them.

Stockists

For Stockist information and locations, please contact:

Australia

sales@mistclothing.com

Singapore & Scandinavia

mojoagenturer@gmail.com

Rest of World

sales@mistclothing.com

Stores

MIST PETITENGET

Jalan Kayu Jati

Petitenget, Kuta

(Next to Bodyworks Spa - opposite Motel Mexicola)

MIST OBEROI

Jalan Kayu Aya

Oberoi, Kuta

(Down from the Corner House)

Sizing

Sizes XS S M L XL
US 2 4 6/8 10 12/14
UK/AUS 6 8 10/12 14 16/18
EU 34 36 38/40 42 44/46
CMs
Bust 86 89 92-94 96 88-102
Natural waist 66 68 71-74 76 79-81
Drop waist 74 76 79-81 84 86-89
Hips 91 94 97-99 102 104-107
Inches
Bust 34 35 36/37 38 39/40
Natural waist 26 27 28/29 30 31/32
Drop waist 29 30 31/32 33 34/35
Hips 36 37 38/39 40 41/42

Exchanges

Mist is produced and shipped from Bali, Indonesia, and great care is taken to ensure you receive your original purchase order.

We urge our customers to select carefully and reference our sizing chart prior to any purchases. If you are unsure about fit or if you have any other questions, please contact info@mistclothing.com and we’d be happy to help.

Change of Mind

We want you to be happy with your purchase!

Currently, we can only offer Store Credit for successful Change of Mind return requests. All requests must be made within 7 days of receipt of goods. Items are to be returned in their original condition, unworn and with their tags attached.

All returns for Change of Mind are at the expense of the customer, and we ask that returned items be shipped via express or registered mail - with tracking - to our Australian mailing address as below:

Mist - Att: Isabel

1/29 Pine Street, Brighton East

Victoria, 3187

Australia

Your Store Credit code will be issued upon receipt of returned goods, for the amount of the product(s) only.

We do not accept any return requests for Change of Mind on SALE items purchased. No exceptions.

We do not accept returns on previously credited items.

Faulty goods

In any item is faulty or significantly different than described, please be in touch with us as soon as possible.

We accept all returns for faulty goods for a store credit or refund to the payment method used for purchase only.

If any item is faulty, we will send a return satchel with our faulty returns authorisation form, to be completed, to the shipping address provided in your original order and we ask that you post your goods within 2 business days of receipt of satchel, unless authorised otherwise.

We reserve the right to inspect the garment, in cases deemed necessary, if reported as faulty before issuing either credit or refund.

All store credits or refunds for any return will be issued once received at our Australian returns address with relevant paperwork.

Terms & conditions

Website are either the property of, or used with permission by, Mist and are protected by copyright, trademark and other laws and may not be used except as permitted by Mist with the prior written permission of the owner of such material.

Any unauthorized use of information or materials within this website may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations.

Accuracy

While Mist strives to keep our website accurate and up to date, it may contain errors, inaccuracies or may not be current at the time of viewing. Content, products and prices depicted on this Website are subject to change at anytime without notice.

Privacy

Mist does not store or keep credit card numbers from online transactions. The last four numbers and the expiry date of your credit card number are kept for order verification and identification purposes only. While every endeavor is made to ensure every shopping experience is a good one, in the event a credit card is used without the holder's authorisation, the cardholder must notify their credit card provider in accordance with their reporting rules and procedures.

Mist uses IP addresses to help diagnose problems and to administer the website. When you visit our website, we recognize only your domain name and not your e-mail address. We will see your e-mail address only if you fill out the account form or send us an e-mail message. If you create an account on our website, you are responsible for maintaining the confidentiality of your account information and password and for restricting access to such information and to your computer. You agree to accept responsibility for all activities that occur under your account or password.

Shipping

Mist takes no responsibility for any custom duties, foreign taxes or other fees that may be imposed during the importation into your country.

These costs are made at the discretion of your local postal service and are out of our control.

Payment

In order to make secure payments through our online e-shop we have chosen to use the PayPal Services, which enable you to safely & securely provide credit card, debit card or bank account information. We also encourage you to fully read & understand the Pay Pal privacy policies.

Mist reserves the right to update the terms and conditions set out herein without notice.