Mist is designed, produced and shipped to you from Bali, Indonesia.
Great care is taken to ensure you receive your original purchase order. We endeavour to ship all orders within 48 hours, however we produce in small quantities or on made to order basis. During SALE periods there may be slight delays on our usual postage timeline.
We currently use reputable DHL Express Worldwide or EMS Express international freight company as our shipping provider(s): While DHL is an express service, we advise you to allow 2 -10 business days from date of shipment to receive your order. Please ensure you fill out your shipping details clearly and completely.
You will be emailed with tracking once your order has been shipped. For some reason you do not receive tracking information within 72 hours of placing your order, please do not hesitate to contact us:
For full tracking details on your order, enter your tracking ID online with your corresponding courier.
Mist takes no responsibility for any custom duties, foreign taxes or other fees that may be imposed during the importation into your country.
These costs are made at the discretion of your local postal service and are out of our control, although we will try our best to avoid them.